Diversified Benefit Administrators, Inc. is a licensed Third Party Administrator domiciled in the State of Georgia. We specialize in Benefit Consulting and Management of Partially Self-Funded Employer Sponsored Health Plans. Large or small, we will manage your Plan in the most cost-effective manner possible through our knowledge of the industry as well as our vendor partnerships. While some Third Party Administrators think setting claims to auto-process is the way to go, we disagree. We review all claims for billing errors and potential additional savings. We work with our clients to provide solutions for their high-cost claim situations. To find out more about our cost management services, please see our "Cost Containment" Section.
MARY BETH DONALSON,
PRESIDENT
Mary Beth founded Diversified Benefit Administrators in 2015 after having worked her entire career in the insurance industry. She has a Bachelor's Degree in Healthcare Administration, is a licensed Accident & Health Agent, and has a wealth of Insurance Industry knowledge. Her vision for the company is based on
MARY BETH DONALSON,
PRESIDENT
Mary Beth founded Diversified Benefit Administrators in 2015 after having worked her entire career in the insurance industry. She has a Bachelor's Degree in Healthcare Administration, is a licensed Accident & Health Agent, and has a wealth of Insurance Industry knowledge. Her vision for the company is based on her strong desire to live the Rotary motto of Service Above Self, as she was inducted as President of the Rotary Club of Thomasville in July of 2023. She founded DBA because she felt a strong desire to provide excellent service and superior cost containment. She has a wonderful staff who have helped her build her dream into a successful company.
In her off time, she enjoys fishing and riding her golf cart with her husband and fur baby, Scottie P.
SARA EDWARDS,
BILLING/OPERATIONS MANAGER
Sara Edwards joined our team at Diversified Benefit Administrators in 2023 to manage billing and operations after serving for over 10 years in the medical and dental industries and several more in operational management. Her passion is developing solutions, and she is thrilled to work within an org
SARA EDWARDS,
BILLING/OPERATIONS MANAGER
Sara Edwards joined our team at Diversified Benefit Administrators in 2023 to manage billing and operations after serving for over 10 years in the medical and dental industries and several more in operational management. Her passion is developing solutions, and she is thrilled to work within an organization so committed to this goal.
Outside the organization, Sara achieved her dream of dating a drummer in a rock band and has been married to him for 20 years. They can often be found together running around with their two daughters and their golden retriever. When the weather is nice, Sara relishes digging into the dirt in her garden, and when it's not, she continues her family heritage of fierce competition playing board games.
JESSICA GROVES, MARKETING/IMPLEMENATION MANAGER
Jessica has worked in the insurance industry for 8 years. She stepped out of her comfort zone and joined the DBA team in 2023. She says the decision has been by far, the best decision she has made. She enjoys the atmosphere in the office setting and when she's not getting to know her cowor
JESSICA GROVES, MARKETING/IMPLEMENATION MANAGER
Jessica has worked in the insurance industry for 8 years. She stepped out of her comfort zone and joined the DBA team in 2023. She says the decision has been by far, the best decision she has made. She enjoys the atmosphere in the office setting and when she's not getting to know her coworkers, she's camping, fishing, baking, and spending time with family.
BRITTANY MARTIN,
CUSTOMER SERVICE MANAGER
Brittany has been with the company for over 3 years. She has a Life, Accident & Health license and aspires to grow with the company. Brittany handles customer service calls and enjoys helping our members with any issues that arise.
When she's not working, she enjoys playing pool with her family. S
BRITTANY MARTIN,
CUSTOMER SERVICE MANAGER
Brittany has been with the company for over 3 years. She has a Life, Accident & Health license and aspires to grow with the company. Brittany handles customer service calls and enjoys helping our members with any issues that arise.
When she's not working, she enjoys playing pool with her family. She likes to go on long motorcycle rides with her husband, stopping along the way to enjoy the scenery. She also enjoys photography, going to the beach and the mountains, hanging out with friends at the river, and deep-sea fishing.
MARITA ROSS,
CUSTOMER SERVICE REPRESENTATIVE I
Marita joined the DBA team in 2022. With over 20 years of experience in customer service and over 10 years of experience in the health and wellness industry, Marita is excited about her position at DBA.
She handles customer service calls and processes our group request for funding. She enjoys
MARITA ROSS,
CUSTOMER SERVICE REPRESENTATIVE I
Marita joined the DBA team in 2022. With over 20 years of experience in customer service and over 10 years of experience in the health and wellness industry, Marita is excited about her position at DBA.
She handles customer service calls and processes our group request for funding. She enjoys helping others and learning new things every day and is excited about this journey.
When she is not working you can find her working out and volunteering at the local YMCA, reading the latest best-selling books, and enjoying long walks at the park. Her favorite holiday is Halloween, and she spends months planning for it.
ASHTON CLIFFORD,
CUSTOMER SERVICE REPRESENTATIVE
Ashton joined DBA this year, bringing with her several years of customer service experience. Outside of work, Ashton is a full-time mom to 2 boys and a dog. Her favorite season is autumn, and her favorite holidays are Thanksgiving and Christmas. Her family likes to travel, mainly to any b
ASHTON CLIFFORD,
CUSTOMER SERVICE REPRESENTATIVE
Ashton joined DBA this year, bringing with her several years of customer service experience. Outside of work, Ashton is a full-time mom to 2 boys and a dog. Her favorite season is autumn, and her favorite holidays are Thanksgiving and Christmas. Her family likes to travel, mainly to any beach. Any chance she gets she loves to be with family. She also enjoys haunted houses with her husband and oldest son, impromptu dance parties with her kids, going on cruises to escape reality, and turning on some music and relaxing in her me time.
VONIA HOGAN,
CLAIMS ANALYST
Vonia comes to us with over 20 years of experience in the TPA industry. She has invaluable knowledge that make her an asset to the company. On her down time, she enjoys camping and spending time with her grandchildren.
KATE KISER,
CLAIMS ANALYST
Kate comes to us with years of experience in claim adjudication. She is excited to work with our growing team and can't wait to learn new tasks.
MINDY ROBERTS,
CLAIMS ANALYST
Mindy previously worked with a TPA for several years before going into a different field, but she has always enjoyed insurance and this field. She is so happy to be back in this industry and working for a great company that is growing every day. Outside of work, she enjoys spending time with her husband and
MINDY ROBERTS,
CLAIMS ANALYST
Mindy previously worked with a TPA for several years before going into a different field, but she has always enjoyed insurance and this field. She is so happy to be back in this industry and working for a great company that is growing every day. Outside of work, she enjoys spending time with her husband and their 4 kids. They enjoy hunting as well as watching football. (They love the GATORS and 49er’s!) Mindy also loves to cook and bake. The family travels a lot to Florida to visit her family, and they also own a small ice cream shop in Daleville, Virginia.
MARTINE TERRELL,
RECEPTIONIST
Martine is originally from Cleveland, Ohio and has lived in Thomasville since 2015. She has three children, one grandson and a brand new granddaughter. Martine loves movies, helping people, music, puzzles, and spending time with her family.
HONESTY INTEGRITY COMMITMENT
Our vision is to become known in the Insurance Industry for our compassionate customer service, cost management and our ability to keep up with trends and changes throughout the industry by our partner relationships.
See what our clients/members/brokers are saying about Diversified Benefit Administrators.
2024 E PINETREE BLVD., SUITE D THOMASVILLE, GA 31792
229.236.7422 - Local
844.200.7422 - Toll Free
229.236.7434 - Fax
HOURS
Monday - Friday: 8am - 5pm EST Saturday - Sunday: Closed
Copyright © 2022 Diversified Benefit Administrators, Inc. - All Rights Reserved.
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