Diversified Benefit Administrators, Inc. is a licensed Third Party Administrator domiciled in the State of Georgia. We specialize in Benefit Consulting and Management of Partially Self-Funded Employer Sponsored Health Plans. Large or small, we will manage your Plan in the most cost-effective manner possible through our knowledge of the industry as well as our vendor partnerships. While some Third Party Administrators think setting claims to auto-process is the way to go, we disagree. We review all claims for billing errors and potential additional savings. We work with our clients to provide solutions for their high-cost claim situations. To find out more about our cost management services, please see our "Cost Containment" Section.
MARY BETH DONALSON,
PRESIDENT
Mary Beth founded Diversified Benefit Administrators in 2015 after having worked her entire career in the healthcare industry. She obtained a Bachelor's Degree in Healthcare Administration from Thomas University and is a licensed Accident & Health Agent. Her vision for the company is based on her strong desire
MARY BETH DONALSON,
PRESIDENT
Mary Beth founded Diversified Benefit Administrators in 2015 after having worked her entire career in the healthcare industry. She obtained a Bachelor's Degree in Healthcare Administration from Thomas University and is a licensed Accident & Health Agent. Her vision for the company is based on her strong desire to live the Rotary motto of Service Above Self, as she was inducted as President of the Rotary Club of Thomasville for 2023-2024. She founded DBA because she felt a strong desire to provide excellent service and superior cost containment. Her wonderful staff have helped her build her dream into a successful company.
In her off time, she enjoys fishing and riding her golf cart with her husband, son and fur baby, Scottie P.
SARA EDWARDS,
OPERATIONS MANAGER
Sara Edwards joined our team at Diversified Benefit Administrators in 2023 to manage billing and operations after serving for over 10 years in the medical and dental industries and several more in operational management. Her passion is developing solutions, and she is thrilled to work within an organizatio
SARA EDWARDS,
OPERATIONS MANAGER
Sara Edwards joined our team at Diversified Benefit Administrators in 2023 to manage billing and operations after serving for over 10 years in the medical and dental industries and several more in operational management. Her passion is developing solutions, and she is thrilled to work within an organization so committed to this goal.
Outside the organization, Sara achieved her dream of dating a drummer in a rock band and has been married to him for 20 years. They can often be found together running around with their two daughters and their golden retriever. When the weather is nice, Sara relishes digging into the dirt in her garden, and when it's not, she continues her family heritage of fierce competition playing board games.
JESSICA GROVES, MARKETING/IMPLEMENATION MANAGER
Jessica has worked in the insurance industry for 8 years. She stepped out of her comfort zone and joined the DBA team in 2023. She says the decision has been by far, the best decision she has made. She enjoys the atmosphere in the office setting and when she's not getting to know her cowor
JESSICA GROVES, MARKETING/IMPLEMENATION MANAGER
Jessica has worked in the insurance industry for 8 years. She stepped out of her comfort zone and joined the DBA team in 2023. She says the decision has been by far, the best decision she has made. She enjoys the atmosphere in the office setting and when she's not getting to know her coworkers, she's camping, fishing, baking, and spending time with family.
MARITA ROSS,
FUNDING SPECIALIST
Marita joined the DBA team in 2022. With over 20 years of experience in customer service and over 10 years of experience in the health and wellness industry, Marita is excited about her position at DBA.
She handles our group request for funding. She enjoys helping others and learning new things every day and
MARITA ROSS,
FUNDING SPECIALIST
Marita joined the DBA team in 2022. With over 20 years of experience in customer service and over 10 years of experience in the health and wellness industry, Marita is excited about her position at DBA.
She handles our group request for funding. She enjoys helping others and learning new things every day and is excited about this journey.
When she is not working you can find her working out and volunteering at the local YMCA, reading the latest best-selling books, and enjoying long walks at the park. Her favorite holiday is Halloween, and she spends months planning for it.
TRINITY VICKERS,
CUSTOMER SERVICE REPRESENTATIVE
Trinity has been with DBA since May of 2024. Before she found DBA, Trinity specialized in animal care and various other aspects of customer service. With our company, Trinity handles calls and any issues that arise for our members and providers. She truly enjoys what she does and strives to
TRINITY VICKERS,
CUSTOMER SERVICE REPRESENTATIVE
Trinity has been with DBA since May of 2024. Before she found DBA, Trinity specialized in animal care and various other aspects of customer service. With our company, Trinity handles calls and any issues that arise for our members and providers. She truly enjoys what she does and strives to help others every day. When she is not working, Trinity enjoys spending time with her loved ones, making art, or watching her favorite shows. You can always find her fur baby, Athena, alongside her.
MICHELLE MANNING,
CUSTOMER SERVICE REPRESENTATIVE
Michelle is new to the industry, however, she comes to us with years of customer service experience. In the past she has dabbled in the field of environmental remediation, restaurant management, and higher education. Helping others is one of her great joys. She spent years volunteering in
MICHELLE MANNING,
CUSTOMER SERVICE REPRESENTATIVE
Michelle is new to the industry, however, she comes to us with years of customer service experience. In the past she has dabbled in the field of environmental remediation, restaurant management, and higher education. Helping others is one of her great joys. She spent years volunteering in the community and at her children’s schools. Michelle has been married for twenty-five years. They have three children, and the baby of the family is Bella (their cat). While not working she enjoys reading, listening to music, and spending quality time with her family. Michelle is extremely grateful to be here and is ready to learn and grow with DBA.
VONIA HOGAN,
CLAIMS ANALYST
Vonia comes to us with over 20 years of experience in the TPA industry. She has invaluable knowledge that make her an asset to the company. In her down time, she enjoys camping and spending time with her grandchildren.
ERIN LANE,
CLAIMS ANALYST
Erin has built a career working in many
aspects of the healthcare industry so that she could gain the “whole
picture” view of the industry. She brings several years of claims adjudication experience and is a wonderful asset to our team.
TANYA CHARLAND
CLAIMS ANALYST
Tanya Charland joined the DBA team with 20 years of experience in the insurance and TPA industry. She has worked in various departments to gain a rounded knowledge of how claims processing works. Tanya is stepping outside her box with DBA and taking on other challenges. She lives in Vermont and enjoys spendin
TANYA CHARLAND
CLAIMS ANALYST
Tanya Charland joined the DBA team with 20 years of experience in the insurance and TPA industry. She has worked in various departments to gain a rounded knowledge of how claims processing works. Tanya is stepping outside her box with DBA and taking on other challenges. She lives in Vermont and enjoys spending time with her 2 dogs Remmi and Lacy and enjoying her beautiful home. We look forward to Tanya growing with our company.
HONESTY INTEGRITY COMMITMENT
Our vision is to become known in the Insurance Industry for our compassionate customer service, cost management and our ability to keep up with trends and changes throughout the industry by our partner relationships.
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